Šajā tīmekļa vietnē tiek izmantotas sīkdatnes. Turpinot lietot šo vietni, jūs piekrītat sīkdatņu izmantošanai. Uzzināt vairāk.
Teksta versija
LEGAL ACTS OF THE REPUBLIC OF LATVIA
home
 

Text consolidated by Valsts valodas centrs (State Language Centre) with amending regulations of:

28 September 2018 [shall come into force from 14 September 2018].

If a whole or part of a paragraph has been amended, the date of the amending regulation appears in square brackets at the end of the paragraph. If a whole paragraph or sub-paragraph has been deleted, the date of the deletion appears in square brackets beside the deleted paragraph or sub-paragraph.

 

Republic of Latvia

Cabinet
Regulation No. 338
Adopted 13 June 2017

Requirements for Social Service Providers

Issued pursuant to
Section 17, Paragraph two of the Law
on Social Services and Social Assistance
and Section 37, Paragraph seven of the Law
on the Protection of the Children's Rights

I. General Provision

1. The Regulation prescribes the requirements for:

1.1. social service providers;

1.2. child care institutions for orphans and children left without parental care.

II. General Requirements for Social Service Providers

2. A social service provider:

2.1. is a merchant, cooperative society, association, foundation, religious organisation, State or local government institution, or other legal subject;

2.2. employs persons with appropriate education on the basis of an employment contract or a work performance contract. The necessary number of employees shall be determined by the head of the institution of the social service provider or a higher institution on the basis of a proposal by the head of the institution of the social service provider;

2.3. ensures an even and rational distribution of work tasks among employees;

2.4. complies with the requirements referred to in the Law on the Protection of the Children's Rights and other laws and regulations in relation to conformity with and protection of the rights and interests of children if social services are provided to children;

2.5. has developed and approved agendas and safety provisions indicating the rights, duties, responsibility of an employee and other essential norms which are to be complied with during provision of social services, as well as ensures employees with a possibility of getting acquainted with such provisions;

2.6. ensures first aid to clients during provision of social services;

2.7. at least once in three years carries out internal self-assessment on the quality of the social services provided and their conformity with the requirements laid down in laws and regulations if the quality management system ISO 9001 has not been introduced and maintained.

3. A social service provider shall ensure the following information accessible to the general public, including on the website:

3.1. the objectives, tasks, organisational structure, and work organisation of the social service provider;

3.2. the social services to be provided and the procedures for receiving them;

3.3. the price of and payment procedures for each social service if the client partially or fully pays for the social service;

3.4. the working hours of the administrative staff and specialists, as well as contact details for communication.

4. A social service provider shall ensure:

4.1. registration of clients for receipt of a social service on a 'first come, first served' basis, if it is not possible to ensure the social service immediately;

4.2. planning and ensuring of the content and extent of the social service according to the needs of the client;

4.3. explanation regarding the objectives, extent, and regularity of receipt of the social services to be provided to the client, the necessary changes upon changes occurring in the functional condition of the client or other circumstances;

4.4. involvement of the family or household members of the client in the process of providing the social service, if it is necessary, except the cases other than in the interests of the client;

4.5. acquisition, utilisation, and storage of the client-related information according to the status of restricted access information and the requirements for personal data protection;

4.6. conformity with inviolability of the private life of the client;

4.7. conformity with the principles of ethics and activities within the best interests of the client;

4.8. provision of information to the law enforcement authorities according to the competence if there are suspicions that the client might have committed illegal activities or such activities might have been committed against him or her;

4.9. application of multidisciplinary and intersectoral co-operation principles to achievement of results and ensuring of sustainability of the results of social services.

5. In order to ensure social services, a social service provider shall:

5.1. carry out the initial assessment of the social situation of the client if it conforms to the type of the social service provided;

5.2. determine the social problems of the client which will be solved using a social service;

5.3. plan and document the process of providing the social service or an individual social service;

5.4. develop an individual social rehabilitation or social care plan which shall include the following:

5.4.1. the definition of the problem to be solved;

5.4.2. the long-term and short-term objectives of social rehabilitation or social care;

5.4.3. the tasks of social rehabilitation or social care, the measures to be taken, the time periods, the result anticipated, and the responsible person;

5.5. agree with the client on the measures to be taken for solving or reducing the social problem and ensure the fulfilment of the extent of the social service planned demonstrating the process of providing the social service (for example, registration of visits and activities, minutes of conversations, information regarding the tasks and activities to be carried out);

5.6. not less than once in 12 months and after the end of provision of the relevant social service, evaluate changes in the social situation of the client and the results achieved.

6. A social service provider shall:

6.1. create a register of children (Annex 1) or a register of adult clients (Annex 2) which shall include information regarding entering of the institution of the social service provider by the child or adult client accordingly and leaving it if the social service includes accommodation, or carry out record-keeping of visits of clients if the social service does not include accommodation;

6.2. set up a a file for the client which shall include the following documents and contain the following information:

6.2.1. information regarding the client, documents related to the provision of social services or their derivatives (for example, submissions of clients, assessment of the social situation of the client or household members, justification for receipt of the social service, involvement of the client in social care and social rehabilitation processes or refusal to receive a social services, as well as other essential information which is related to solving the social problems of the client);

6.2.2. the plan referred to in Sub-paragraph 5.4 of this Regulation, the demonstration of the process of providing social services, and the assessment of the results;

6.2.3. information regarding functional disorders of the client and the level of their severity;

6.2.4. information regarding carrying out the recommendations for medical treatment specified by the medical practitioner if a medical practitioner is involved in the provision of social services and he or she has provided support to carrying out the specified recommendations for medical treatment;

6.2.5. a contract with the client, his or her lawful representative or foster family, if the child has been placed in a foster family, regarding provision of the social service in which the content, extent of and payment procedures for the social service to be provided, as well as the rights and obligations of the parties are determined;

6.2.6. other information which is essential for the provision, suspending or termination of social services;

6.3. determine the number of employees;

6.4. develop:

6.4.1. the procedures for action in emergency situations, if the social service includes accommodation, and make the clients and employees acquainted with them;

6.4.2. the procedures by which a client is temporarily isolated if he or she endangers his or her own life or health, or life or health of other people, and supervision of the client is ensured if the social service includes accommodation, as well as make the clients and employees acquainted with them.

7. The social care and social rehabilitation institutions shall store the registers referred to in Sub-paragraph 6.1 of this Regulation for 75 years, the other institutions - for 10 years after making the last entry.

8. The file of the client referred to in Sub-paragraph 6.2 of this Regulation shall be stored for 10 years after provision of the social service is terminated for the relevant client.

9. A social service provider shall ensure regular improvement of professional competence for employees:

9.1. training:

9.1.1. for the head of the institution, the head of the unit who is directly involved in provision and organisation of the social service, and a social worker - not less than 24 academic hours per year;

9.1.2. for a social carer, a social rehabilitator, and a social assistance organiser - not less than 16 academic hours per year;

9.1.3. for a carer - not less than eight academic hours per year;

9.1.4. for other employees - as necessary;

9.2. supervision (individual, group, team, organisation):

9.2.1. for a social work specialist, the head of the institution, and the head of the unit who is directly involved in provision and organisation of the social service - not less than 21 hours per year;

9.2.2. for other employees - as necessary.

10. The premises and environment of a social service provider shall be appropriate for the provision of a social service:

10.1. the type of use of the structure or group of premises conforms to the requirements laid down in laws and regulations regarding the classification of constructions;

10.2. premises shall be adjusted and equipped according to the purpose of their use in conformity with the age and functional condition of the clients;

10.3. the planning, quantity, and types of premises shall conform to the needs of the clients and to the specific nature of the problems to be solved;

10.4. clients with movement disorders shall have access to appropriate premises on the first floor of the building, and full amount of social services shall be available in these premises if the social service provider provides services in premises which are located on several floors, and there is no elevator or lift in the building;

10.5. [11 September 2018]

10.6. universal design elements shall be used in arranging the premises and territory which reduce the impact of the functional disorders of the client on the social functioning abilities of the person;

10.7. individual consultations of specialists and group lessons with clients shall take place in a room where it is possible to observe confidentiality;

10.8. a waiting room shall be ensured for clients and visitors with seats and the possibility to use a sanitary room with a lavatory and washstand;

10.9. employees shall be ensured a place for changing, recreational and hygiene premises, if clients are ensured with a social service with accommodation;

10.10. if the social service is ensured with accommodation;

10.10.1. the clients shall be ensured with a possibility to use a shower or a bathtub;

10.10.2. the clients shall be ensured with a possibility to use the room or place for washing and drying personal laundry, as well as for cleaning footwear;

10.10.3. bedrooms or sleeping places shall be located separately for men, women, and families. Joint bedrooms, without sorting according to sex, may be ensured to children up to seven years of age.

[11 September 2018]

11. If a social service provider provides a social service for which special requirements have not been laid down in this Regulation or other laws and regulations, the social service provider shall ensure fulfilment of the general requirements according to the specific nature of the social service to be provided.

III. Requirements for Social Work Service Providers
(Social Service Offices of Local Governments)

12. The social service office of a local government (hereinafter - the social service office) shall carry out social work, organise and provide social services and social assistance, attract systems of social resources in order to solve social problems which are topical for specific individuals, families, and social groups with common interests or living in one territorial unit.

13. The social service office shall ensure the number of social work specialists laid down in the Law on Social Services and Social Assistance according to specialisation by taking into account the specific nature of the needs of inhabitants residing in the administrative territory. If the number of inhabitants in the local government territory exceeds 3000, not less than three social work specialists - a social worker for work with families and children, a social worker for work with adult persons, and a social assistance organiser - shall work in the social service office with the clients.

14. The social service office shall:

14.1. ensure the development of the contents of the client file and describe the management process of a social case;

14.2. ensure servicing of a client or agreeing on the time and place of a repeated meeting;

14.3. manage the process of a social case and document it, evaluate the situation, and, if necessary, conduct a survey at the place of residence of the client;

14.4. ensure that the study of the social situation is commenced within 10 working days since receipt of the primary information, but in crisis situations - immediately;

14.5. in conformity with the criteria referred to in Annex 3 to this Regulation perform risk assessment in families with children in which there are unfavourable circumstances for the development of the child, fill in the risk assessment questionnaire referred to in Annex 4 to this Regulation regarding the child, parents of the child, and, if necessary, other adult persons participating in everyday care of the child;

14.6. perform the risk assessment referred to in Sub-paragraph 14.5 of this Regulation in families with children according to the information provided by co-operation institutions or other sources regarding a potential violation of the rights of the child or other threat to a child;

14.7. perform the primary assessment of the management process of a social case six months after commencing the management process of the social case and henceforth as necessary, but not less than once in 12 months and upon closing the social case;

14.8. not less than once in six months reassess the risks referred to in Sub-paragraphs 14.5 and 14.6 of this Regulation;

14.9. organise the survey of the network of resources and the attraction of the necessary resources for solving the social case;

14.10. create co-operation teams, adopt the provisions developed by co-operation teams for co-operation, duties, and mutual communication;

14.11. if necessary, organise getting of the client to the place of receipt of social or other services and back, if the client is not able to get there with public or personal transport.

15. If the social service office establishes remote client service centres, reception by the social worker is ensured therein at least once a week.

IV. Requirements for Social Service Providers which Ensure Social Home Care

16. A social service provider which ensures social home care (hereinafter - home care) to clients who due to objective circumstances cannot take care of themselves, shall provide the following services for satisfying the basic needs:

16.1. assistance in ensuring personal hygiene (for example, washing up, changing of incontinence vessels, brushing, shaving, taking care of prosthesis), except the services of a podologist;

16.2. assistance with getting dressed and undressed, changing of the bed linen;

16.3. assistance with getting into and out of the bed, positioning and moving;

16.4. preparation of meals and assistance with eating;

16.5. supply of food products, medicinal products, and other small items;

16.6. assistance with cleaning the house (for example, washing of dishes, wet cleaning of premises, bringing out of household waste);

16.7. calling of a medical practitioner, support in using the medicinal products, assistance in co-operation with different institutions (for example, to pay bills);

16.8. supply of fuel to premises, stoking a heating furnace;

16.9. other services in conformity with the contract referred to in Sub-paragraph 6.2.5 of this Regulation which has been entered into by and between the client and the service provider which ensures home care, or according to the amount of work to be carried out by the social service office.

17. A service provider which ensures home care, if necessary, shall involve a carer, a social carer, and an employee who co-ordinates the activity of the care personnel, in provision of the social service.

18. A service provider which ensures home care shall:

18.1. register a submission of a person or an order of the social service office regarding the necessity for the service - home care;

18.2. implement the service to the specific extent in accordance with the plan referred to in Sub-paragraph 5.4 of this Regulation or the plan and the evaluation of the situation drawn up by the service provider or the social service office;

18.3. look for an employee psychologically compatible with the client or, if possible, offer another care employee, if mutual incompatibility of the client and the employee is established;

18.4. inform the medical practitioner immediately, if there are suspicions regarding substantial deterioration or endangering of the health of the client;

18.5. train the family members of the client residing in one household as regards to taking care of the client;

18.6. on the basis of a decision of the social service office on necessity to ensure home care:

18.6.1. submit a report to the social service office on carrying out the work planned within the scope of the service and other information related to the provision of the service not less than once a year or upon terminating the provision of the service;

18.6.2. inform the social service office immediately, if it is established that home care is insufficient or the condition of the client has improved so far that the service is not necessary or its extent should be reduced.

19. If wholesome provision for ensuring individual services of home care and for ensuring personal hygiene is not available at the place of residence of the client, the client may be delivered to the provider of the relevant service (for example, to the bathhouse) or the necessary equipment may be brought to the client.

20. If special technical provision is necessary for ensuring personal hygiene of the client or it is necessary to attract specially trained personnel for the performance of the service of home care, the service provider shall ensure the relevant technical means or human resources.

21. The service of home care may be organised in the form of a trip, concurrently involving several specialists in provision of the service (for example, carer, social carer, psychologist, medical practitioner).

22. The home care service provider shall co-operate with other service providers (for example, providers of health care services, assistants) in order to efficiently use the public resources and to promote the contact of the client with other natural and legal persons.

23. The requirements referred to in Paragraph 10 of this Regulation shall not apply to the home care service provider. If the client arrives to the home care service provider, he or she is ensured access to the building and receipt of a consultation.

24. If the functional condition of the client is changeable or there is a possibility of becoming helpless, the service provider may ensure the home care service upon a special call in which the "safety button" has been used. In such case the service provider shall organise measures as needed and according to the contract entered into regarding provision of the service "safety button", and the plan referred to in Sub-paragraph 5.4 of this Regulation need not be developed.

25. Within the scope of the service "safety button" referred to in Paragraph 24 of this Regulation the following shall be ensured to the client:

25.1. transfer of the "safety button" communication devices in the use of the client for the time period of providing the service;

25.2. technical provision of the "safety button" switchboard and the readiness of the employee to accept the "safety button" signal from the client 24 hours a day;

25.3. supervision and programming, re-programming and technical maintenance of the "safety button" communication device, including free-of-charge changing of batteries and fixtures, changing or repair of the device in case of damage thereto, informing and assistance in case of losing the power;

25.4. training and consulting of the client regarding the use of the "safety button" talking device and call-button;

25.5. provision of informative and consultative assistance if the client contacts an employee of the switchboard, and assistance in taking the corresponding measures (for example, communicating with the emergency medical service, the State Fire and Rescue Service, the State or local government police);

25.6. control supervision of the client carried out by an employee of the switchboard once in two weeks, if the client has not contacted the switchboard within the abovementioned period of time;

25.7. conformity with the safety measures which are related to the use of information or objects transferred to the home care service provider for accessing the place of residence of the client (for example, door codes, spare keys) and restricting free access for unauthorised persons;

26.8. if necessary, going to the client and providing assistance to the client at the place of residence.

V. Requirements for Service Providers of a Long-term Social Care and Social Rehabilitation Institution for Children

26. A service provider of a long-term social care and social rehabilitation institution for children (hereinafter in this Chapter - the child care institution) shall ensure dwelling, day-and-night care, social rehabilitation to orphans, children left without parental care, and disabled children (hereinafter in this Chapter - the children under care), as well as promote the reunion of the child and the family or acquisition of a new family, or, if it is not possible, prepare the child for commencing independent life.

27. The child care institution shall create a social service brought closer to familial environment in individual places for providing a social service of apartment type, including in residential houses or apartments.

28. The child care institution shall ensure involvement of a social worker, social carer, or social rehabilitator, or social teacher, carer or nanny in provision of the social service.

29. The child care institution may involve medical practitioners in provision of the social service.

30. In order to ensure circumstances for comprehensive development of the child under care, the child care institution shall:

30.1. plan resources of employees according to the age of children, as well as the level of their development and functioning;

30.2. create or ensure a service of the child care institution brought closer to familial environment;

30.3. adjust and make accessible premises for classes for satisfying the needs of the children under care, including children with functional disorders;

30.4. create possibilities for the children under care to spend leisure time in a wholesome manner, to attend cultural and sports activities and events, to become involved in public activities at the child care institution and outside it;

30.5. ensure the possibilities of communication with peers, parents, brothers (half-brothers), sisters (half-sisters), grandparents, as well as other persons with whom the child under care has lived for a long time in an undivided household, and support to persons in the child care institution and outside it;

30.6. as much as possible, promote the involvement and presence of parents and such persons in activities of the children under care who have lived a long time in an undivided household with the child, or maintain an emotional connection with the abovementioned persons.

31. In order to facilitate the acquisition of an education, the child care institution shall ensure the child under care with:

31.1. the possibility to attend an educational institution according to the individual needs and capabilities;

31.2. the necessary teaching aids and accessories;

31.3. a suitable place or premises for completing homework assignments and assistance in the preparation of such assignments;

31.4. premises for home education for children under care who are ensured home education.

32. The child care institution shall ensure a possibility for a child under care to acquire the following skills and knowledge and shall include the acquisition thereof in the plan referred to in Sub-paragraph 5.4 of this Regulation:

32.1. acquisition and strengthening of household and self-care skills:

32.1.1. planning the utilisation of personal money and shopping;

32.1.2. preparation of meals and table culture;

32.1.3. cleaning of residential premises and territory;

32.1.4. washing, ironing of one's own clothing and cleaning of footwear;

32.1.5. self-care and personal hygiene;

32.2. acquisition of skills and education regarding the following topics:

32.2.1. understanding of the role of work in life of a person, employment relationship, and work remuneration;

32.2.2. orienting in the environment, if such need is determined by the functional condition of the child under care;

32.2.3. interaction and communication;

32.2.4. fire safety, electric safety, and personal safety;

32.2.5. health and hygiene;

32.2.6. rights, obligations, and responsibility;

32.2.7. spending of leisure time;

32.3. choosing and acquisition of a profession, if the child under care has attained 15 years of age;

32.4. acquisition of other skills and abilities necessary in everyday life.

33. The child care institution shall ensure the child under care with registration with a family doctor and support in carrying out a medical treatment plan assigned by a medical practitioner.

34. The child care institution shall ensure the following for the child under care:

34.1. clothing and footwear appropriate for the sex, height, season and individual needs for individual use;

34.2. soft inventory (for example, sleeping accessories, bed linen, towels), items for personal hygiene and washing;

34.3. catering at least four times a day which is of good quality, corresponding to the age, health condition of the child, and to the norms of nutrition;

34.4. separate living room for a minor mother with a child, if a child is born to a minor mother in the child care institution;

34.5. the necessary technical aids in accordance with the laws and regulations regarding provision with technical aids and, if necessary, cover the co-payment of the orphan and child left without parental care. Technical aids which may be used by several children or with which common premises, household premises, or premises for classes are equipped shall be purchased by the child care institution from the funds from the budget of the child care institution.

35. The child care institution, in accordance with the laws and regulations regarding the procedures by which isolation of the child under care shall be carried out in a general institution for care and raising of orphans and children left without parental care, if necessary, shall ensure isolation and supervision of the child under care.

36. The child care institution shall, in addition, include the following in the file of the client referred to in Sub-paragraph 6.2 of this Regulation:

36.1. a derivative of the birth certificate of the child under care;

36.2. documents certifying that parents of the orphan have died or have been recognised as dead in accordance with the procedures laid down in the laws and regulations, and parents of a child left without parental care are missing or due to a continuous illness are not able to exercise guardianship or the custody rights has been discontinued or revoked for the parents;

36.3. information regarding parents, brothers (half-brothers), and sisters (half-sisters) of the child under care;

36.4. information regarding the health condition of the child under care;

36.5. derivatives of documents certifying disability or their printouts from the relevant database, if a disability has been determined for the child under care;

36.6. other information which is of significance for ensuring the social service.

37. Personal identification documents and the birth certificate of an orphan and a child left without parental care shall be stored during provision of the social service in a strong-box or lockable cabinet of the child care institution. The child care institution shall store the personal identification documents and the birth certificate of an orphan and a child left without parental care not requested until legal age of the orphan and the child left without parental care, afterwards they shall be transferred to the issuing body.

38. In case of death of an orphan and a child left without parental care the child care institution shall organise funeral, if no other person undertakes it.

39. Upon ensuring a social service brought closer to familial environment to the child under care, the number of the children under care in one group shall not exceed eight children, except the cases referred to in Paragraph 43 of this Regulation or if all the children in the group are brothers (half-brothers) and sisters (half-sisters).

40. When forming the groups referred to in Paragraph 39 of this Regulation:

40.1. separation of brothers (half-brothers) and sisters (half-sisters) is admissible in the interests of the children under care, if there are obstacles hindering placement of brothers (half-brothers) and sisters (half-sisters) together in one group. When separating the children, the child care institution shall ensure that the children under care are able to maintain personal relationship and direct contact with brothers (half-brothers) and sisters (half-sisters);

40.2. the specific nature of the age group and development, as well as the functional and physiological condition of the child under care shall be taken into account.

41. The bed linen shall be changed as necessary, but not less than once in 10 days.

42. When forming several groups of the children under care in one building, the child care institution shall ensure that not more than 24 children under care are in this building, and they do not have joint sanitary premises, kitchen premises, and household premises. Premises for classes, workrooms of employees, and premises for leisure time classes may be joint.

43. Individual places for provision of the social service of apartment type (hereinafter - the youth house), including residential houses or apartments, may be created for the children under care who have attained 15 years of age.

44. Not more than 12 children under care shall live in the youth house.

45. In addition to fulfilment of the requirements referred to in Paragraph 32 of this Regulation the child under care in the youth house shall be prepared for an independent life outside the child care institution by providing support:

45.1. to seeking employment and obtaining constant income according to the situation in the labour market, including providing consultations and promoting contacts with employers;

45.2. to finding a permanent place of residence.

46. The following shall be ensured for the children under care in the youth house:

46.1. supervision (at least one employee twenty four hours a day) and support;

46.2. a living room in which not more than three children under care of the same sex are placed;

46.3. a common room with a table and chairs;

46.4. a kitchen containing the following:

46.4.1. electric stove surface or gas stove equipped with a flame safety switch which discontinues gas supply if the gas burner of the device goes out;

46.4.2. a table or work surface for preparation of meals;

46.4.3. a refrigerator;

46.4.4. dishes and kitchen utensils, as well as a cupboard for storing them.

47. The children under care in the youth house shall be ensured with a possibility to purchase products, clothing, and footwear, to prepare meals, to wash and iron clothing, to take care of footwear and residential premises.

48. Funds from the budget from the child care institution may be issued to the children under care in the youth house.

49. When creating several youth houses in one building, the child care institution shall ensure that not more than 24 children under care are located in this building and that the youth houses do not have common sanitary premises, kitchen premises, and household premises. Premises for classes, premises for measures promoting employment, premises for leisure time activities, and workrooms of employees may be joint.

VI. Requirements for Service Providers of a Long-term Social Care and Social Rehabilitation Institution for Adult Persons

50. A service provider of a long-term social care and social rehabilitation institution for adult persons (hereinafter in this Chapter - the adult care institution) shall ensure dwelling to a person who is not able to take care of himself or herself due to age or health condition (to persons of retirement age and persons with very severe or severe disability), support in solving his or her problems, social rehabilitation if the client does not have the relevant abilities, as well as 24-hour care.

51. The requirements laid down in this Chapter for the adult care institutions shall also apply to such social care institutions which ensure a short-term social care and social rehabilitation service with accommodation to retired persons and persons with very severe or severe disability.

52. The adult care institution shall involve a social worker, a social carer, a social rehabilitator, and a carer in provision of social services.

53. The adult care institution may involve medical practitioners in provision of social services.

54. The adult care institution shall ensure the following to a client in conformity with his or her functional condition and the plan referred to in Sub-paragraph 5.4 of this Regulation:

54.1. 24-hour supervision and individual support as necessary;

54.2. assistance with self-care or body care as necessary;

54.3. maintaining or development of cognitive abilities;

54.4. exercises promoting the development of skills and movements;

54.5. leisure time activities and relaxing exercises;

54.6. walks in fresh air;

54.7. informative and educational measures for clients as necessary;

54.8. consultations of social work specialists as necessary;

54.9. preservation, restoring or acquiring of work skills for persons in working age.

55. The adult care institution in which a half-way house has not been established, when carrying out measures for transition of the client to receipt of society-based social services, shall ensure the fulfilment of the requirements referred to in Paragraphs 67, 68, and 70 of this Regulation in the process of providing social services.

56. The adult care institution shall ensure the following to the client:

56.1. clothing and footwear corresponding to the sex, height, season and individual needs for individual use;

56.2. soft inventory (for example, sleeping accessories, bed linen, towels), items for personal hygiene and washing;

56.3. catering at least four times a day which is of good quality, corresponding to the age, health condition of the client, and to the norms of nutrition;

56.4. the necessary technical aids in conformity with the laws and regulations regarding provision with technical aids and cover the co-payment of the client, if necessary. Technical aids which may be used by several clients or with which common premises, household premises, or premises for classes are equipped shall be purchased by the adult care institution from the funds from the budget of the adult care institution.

57. The adult care institution shall ensure circumstances to clients for informative spending of time:

57.1. premises appropriate for recreation and classes and corresponding inventory;

57.2. territory appropriate for recreation and spending leisure time;

57.3. a possibility to visit cultural and sports classes and events, as well as to become involved in public activities outside the adult care institution;

57.4. a possibility to meet friends, family members, and relatives.

58. The adult care institution shall ensure the conformity of equipment and arrangement of the room with the age and functional condition of the client.

59. The adult care institution shall ensure registration of the client with a family doctor, as well as support in carrying out a medical treatment plan assigned by a medical practitioner.

60. The adult care institution shall provide support to transfer of the payments administered by the State Social Insurance Agency into the account of the adult care institution and ensure disbursement of the monetary funds for personal needs.

61. If the adult care institution provides social services to blind persons, the measures referred to in Paragraph 126 of this Regulation are ensured to the client in conformity with the plan referred to in Sub-paragraph 5.4 of this Regulation.

62. The adult care institution shall, in addition, include the following in the file of the client referred to in Sub-paragraph 6.2 of this Regulation:

62.1. derivatives of documents certifying disability or their printouts from the relevant database, if a disability has been determined for the client;

62.2. derivatives of documents or printouts from the relevant database certifying that pension, supplements to pension, insurance compensation, compensation for harm, or State social security benefit has been granted to the client;

62.3. an act of accepting the personal property of the client;

62.4. a statement from a family doctor regarding health condition of the client;

62.5. an opinion from a psychiatrist, if the client receives State-funded long-term social care and social rehabilitation service;

62.6. other information which is of significance for ensuring the social service.

63. The adult care institution shall immediately inform the State Social Insurance Agency regarding all circumstances which may affect payments of the State Social Insurance Agency, including details and bank accounts of the adult care institution to which payments of the State Social Insurance Agency must be transferred, as well as inform regarding the source of financing of the social service of the particular client.

64. If the client has died or provision of the social service to the client has been terminated or suspended in the adult care institution, the adult care institution shall, within seven days, refund the part of payments not utilised:

64.1. to the State Social Insurance Agency - the part of the payment of the State Social Insurance Agency due to the client, but not utilised until the last day of receiving the social service;

64.2. to the local government - part of the payment of the local government provided for payment for the social service of the client, but not utilised until the last day of receiving the social service;

64.3. to the supporter of the client - part of the payment of the supporter provided for payment for the social service of the client, but not utilised until the last day of receiving the social service.

65. In case of death of a client the adult care institution shall organise funeral, if it is not undertaken by another person.

VII. Requirements for Half-way House Service Providers

66. A half-way house service provider shall ensure a dwelling, social rehabilitation to clients with functional disorders, and acquisition or strengthening of self-care and life skills necessary for independent life.

67. A half-way house service provider shall attract a social worker, as well as a social rehabilitator or a social carer in provision of the social service.

68. A half-way house service provider shall ensure the following within the scope of acquisition or strengthening of the self-care and life skills necessary for independent life:

68.1. acquisition and strengthening of household and self-care skills:

68.1.1. planning the utilisation of personal money and shopping;

68.1.2. preparation of meals and table culture;

68.1.3. cleaning of residential premises and territory;

68.1.4. washing, ironing of one's own clothing and cleaning of footwear;

68.1.5. self-care and personal hygiene;

68.2. acquisition of skills and educating of the client regarding the following topics:

68.2.1. understanding of the role of work in life of a person, employment relationship, and work remuneration;

68.2.2. orienting in the environment, if such need is determined by the functional condition of the client;

68.2.3. interaction and communication skills;

68.2.4. fire safety, electrical safety, and personal safety;

68.2.5. health and healthy lifestyle;

68.2.6. rights, obligations, and responsibility;

68.2.7. human sexuality;

68.2.8. spending of leisure time;

68.2.9. significance of sufficient physical activities and active lifestyle;

68.2.10. other skills according to the needs identified;

68.3. acquisition of work skills in conformity with abilities and functional disorders;

68.4. regular informing the social service office regarding achievement of the objectives and tasks brought forward in the plan referred to in Sub-paragraph 5.4 of this Regulation. The half-way house service provider shall provide information regarding the objectives and tasks brought forward in the plan referred to in Sub-paragraph 5.4 of this Regulation within one month after commencing the provision of the half-way house service.

69. A half-way house service provider shall ensure the following to the client:

69.1. clothing and footwear corresponding to the sex, height, season and individual needs for individual use;

69.2. soft inventory (for example, sleeping accessories, bed linen, towels), items for personal hygiene and washing;

69.3. change of bed linen as necessary, but not less than once in 10 days;

69.4. catering at least four times a day which is of good quality, corresponding to the age, health condition of the client, and to the norms of nutrition;

69.5. a living room in which not more than three clients are placed (providing for not less than 6 m2 per person);

69.6. a common room with a table and chairs;

69.7. a kitchen in which there is:

69.7.1. electric stove surface or gas stove equipped with a flame safety switch which discontinues gas supply if the gas burner of the device goes out;

69.7.2. a table or work surface for preparation of meals;

69.7.3. a refrigerator;

69.7.4. dishes and kitchen utensils, as well as a cupboard for storing them;

69.8. not less than one shower, lavatory with a hand washstand per eight persons;

69.9. the necessary technical aids in accordance with the laws and regulations regarding provision with technical aids and cover the co-payment of the client, if necessary. Technical aids which may be used by several clients or with which common premises, household premises, or premises for classes are equipped shall be purchased by the half-way house from the funds from the budget of the half-way house.

70. Upon completing a social rehabilitation course at a half-way house, a half-way house service provider shall prepare a summary regarding results achieved in social rehabilitation and, if a client with mental impairments is suitable for life in a group house (apartment), submit it to the group house (apartment) service provider or the social service office. Documents in accordance with the laws and regulations regarding the procedures for receiving social services and social assistance which are necessary for receipt of the group house (apartment) service shall be attached to the summary.

VIII. Requirements for Boarding House Service Providers

71. A boarding house service provider shall ensure a dwelling, supervision, support in self-care, and, if necessary, support in solving social problems to retired persons or adult persons with serious functional disorders.

72. A boarding house service provider shall involve a social worker, a social carer, or a social rehabilitator, as well as a carer in provision of the social service.

73. A boarding house service provider shall ensure the following to the client:

73.1. 24-hour supervision which is carried out by at least one employee or an electronic information system with the use of which all clients have been made acquainted with and which is easy to use in an emergency situation;

73.2. clothing and footwear corresponding to the sex, height, season and individual needs for individual use, if the client is unable to ensure it himself or herself;

73.3. soft inventory (for example, sleeping accessories, bed linen, towels), items for personal hygiene and washing;

73.4. change of bed linen as necessary, but not less than once in 10 days if the client is not able to ensure it himself or herself;

73.5. support in performing self-care and personal hygiene;

73.6. consultations and support for solving of social problems;

73.7. support of the personnel in carrying out recommendations of medical treatment specified by a medical practitioner;

73.8. a living room in which not more than two clients are placed (providing for not less than 6 m2 per person);

73.9. a common room with a table and chairs;

73.10. a kitchen in which there is:

73.10.1. electric stove surface or gas stove equipped with a flame safety switch which discontinues gas supply if the gas burner of the device goes out;

73.10.2. a table or work surface for preparation of meals;

73.10.3. a refrigerator;

73.10.4. dishes and kitchen utensils, as well as a cupboard for storing them;

73.11. catering service corresponding to the age, health condition of the client, and to the norms of nutrition if the client is not able to ensure it himself or herself;

73.12. not less than one shower and lavatory with a hand washstand per six persons.

74. A boarding house service provider shall provide support to the client for changing the social service if due to deterioration in health and functional condition of the client he or she is unable to carry out self-care independently anymore and he or she needs another social service corresponding to the care level of the client.

75. In case of death of the client a boarding house service provider shall organise funeral if another person does not undertake it.

IX. Requirements for a Respite Service Provider

76. A respite service provider shall ensure short-term social care up to 30 days a year to persons with functional disorders replacing household members in the care process.

77. A respite service provider shall ensure the following to the client:

77.1. supervision and individual support in care as necessary;

77.2. assistance in self-care and ensuring of personal hygiene as necessary;

77.3. consultations of a social worker as necessary;

77.4. maintaining or development of cognitive abilities;

77.5. exercises promoting the development of skills and movements;

77.6. leisure time activities and relaxing activities;

77.7. walks in fresh air;

77.8. measures for informing and educating clients as necessary;

77.9. catering at least four times a day which is corresponding to the age, health condition, and to the norms of nutrition;

77.10. consultation of a specialist (for example, physiotherapist, ergotherapist, physical and rehabilitation medicine doctor, speech therapist, psychiatrist, or psychologist) as necessary and according to possibilities;

77.11. for a child with functional disorders who has been diagnosed with disability and who has an opinion issued by the State Medical Commission for the Assessment of Health Condition and Working Ability regarding need for special care due to severe functional disorders consultations and support of at least a social worker, nurse's assistant or carer, teacher of interest education or social pedagogue during the day, as well as necessary - support of a nurse or nurse's assistant, during the night from 8 p.m. to 8 a.m. - care and support of a nurse's assistant or carer;

77.12. accommodation in premises adjusted to the needs of the client. If the respite service provider provides also other social services, the respite service provider shall ensure accommodation of the client in a separate room;

77.13. change of bed linen as necessary, but not less than once in 10 days;

77.14. other services in conformity with the contract referred to in Sub-paragraph 6.2.5 of this Regulation which has been entered into by and between the client and the respite service provider, or according to the amount of work to be carried out and determined by the social service office.

78. The respite service is ensured for not less than a day-and-night (24 hours).

79. A respite service provider need not draw up the plan referred to in Sub-paragraph 5.4 of this Regulation, and the amount of the social service provided is determined in the contract referred to in Sub-paragraph 6.2.5 of this Regulation which has been entered into by and between the client and the respite service provider, or according to the social care or social rehabilitation plan drawn up by the social service office if the service is ensured in accordance with a decision of the social service office to grant the respite service.

X. Requirements for Group House (Apartment) Service Providers

80. A group house (apartment) service provider (hereinafter - the group house service provider) shall ensure a dwelling and individual support in solving social problems to adult persons with mental impairments.

81. The group house service provider shall involve a social worker and a social rehabilitator, or a social carer, or a carer in provision of the social service.

82. The group house service provider shall ensure the following to a client with medium severe functional disorders:

82.1. 24-hour supervision which is carried out by at least one employee or an electronic information system with the use of which all clients have been made acquainted with and which is easy to use in an emergency situation;

82.2. maintaining or correction of household skills;

82.3. support in self-care;

82.4. improvement of social skills;

82.5. support in seeking employment and forming understanding regarding employment relationship;

82.6. acquisition of interaction skills acceptable to the society;

82.7. support in promoting physically active lifestyle;

82.8. individual consultations of a social worker.

83. The group house service provider shall ensure the following to a client with serious and severe functional disorders and clients with a limited capacity to act:

83.1. 24-hour supervision which is carried out by at least one employee;

83.2. assistance and support in self-care or, if necessary, social care;

83.3. acquisition and maintaining of household skills;

83.4. improvement of social skills;

83.5. acquisition of interaction skills acceptable to the society;

83.6. individual consultations of a social worker.

84. If the client of the group house service provider is not employed or does not receive another regular social service during a working day, the group house service provider shall ensure classes in accordance with the plan referred to in Sub-paragraph 5.4 of this Regulation.

85. The group house service provider shall ensure the following premises and equipment to clients:

85.1. a living room (not smaller than 6 m2 per person) in which not more than two persons live;

85.2. a common room with a table and chairs;

85.3. a kitchen in which there is:

85.3.1. electric stove surface or gas stove equipped with a flame safety switch which discontinues gas supply if the gas burner of the device goes out;

85.3.2. a table or work surface for preparation of meals;

85.3.3. a refrigerator;

85.3.4. dishes and kitchen utensils, as well as a cupboard for storing them;

85.4. not less than one shower and lavatory with a hand washstand per six persons.

86. If the group house service provider forms several group houses in one building, the group house service provider shall ensure that they do not have common sanitary premises, kitchen premises, and household premises. Workrooms of employees and premises for leisure time activities may be joint.

87. Not more than 16 clients shall live in one group house.

XI. Requirements for Crisis Centre Service Providers

88. A crisis centre service provider shall ensure the following to clients in a crisis situation:

88.1. assessment, improvement, and development of social skills;

88.2. individual and group classes for provision of psychosocial support;

88.3. safe lodging for the night if the social service includes accommodation.

89. A crisis centre service provider shall involve a social worker and a psychologist in provision of the service.

90. If a child receives a service of the crisis centre with accommodation, the crisis centre service provider shall ensure:

90.1. continuity of the general education process;

90.2. catering at least four times a day which is of good quality, corresponding to the age, health condition of the child, and to the norms of nutrition.

91. If the service of the crisis centre includes accommodation, the crisis centre service provider shall ensure the following to the client:

91.1. accommodation of the client in premises which conform to the requirements laid down for exploitation of residential premises;

91.2. a common room with a table and chairs;

91.3. a kitchen in which there is:

91.3.1. electric stove surface or gas stove equipped with a flame safety switch which discontinues gas supply if the gas burner of the device goes out;

91.3.2. a table or work surface for preparation of meals;

91.3.3. a refrigerator;

91.3.4. dishes and kitchen utensils, as well as a cupboard for storing them;

91.4. not less than one shower, lavatory with a hand washstand per six persons;

91.5. shelves for storage of clothing, footwear, and personal property;

91.6. if necessary, bed linen, towels, and hygiene and washing items;

91.7. change of bed linen as necessary, but not less than once in 10 days if bed linen is ensured within the scope of the social service.

92. Within five working days after provision of the crisis centre service to a client has been terminated, the crisis centre service provider shall submit a report to the social service office on achievement of the objectives of the plan referred to in Sub-paragraph 5.4 of this Regulation, the results of fulfilling it, as well as recommendations for further support to the client if the client has received the social service according to a decision of the social service office to grant a crisis centre service.

93. A crisis centre service provider shall co-operate with the Orphan's and Custody Court, educational institutions, institutions for the protection of the rights of the children, the Office of the Prosecutor, the police, medical treatment institutions, social service providers, and other institutions in order to ascertain the illegal acts carried out against the child and to prevent potential subsequent illegal acts.

XII. Requirements for Crisis Telephone and Trust Telephone Service Providers

94. A crisis telephone and trust telephone (hereinafter - the crisis telephone) service provider shall ensure consultations and psychological assistance, as well as information regarding other possibilities for receiving assistance.

95. The crisis telephone service provider shall involve persons in provision of the service who are specially trained and have acquired methods for overcoming a psychological crisis (crisis intervention).

96. The crisis telephone service provider shall inform the responsible institution regarding a suicide risk or cases of a risk of violence if the client can be identified and his or her location may be determined.

97. The crisis telephone service provider shall ensure the following to the persons involved in provision of the social service:

97.1. joint meetings not less than once in a month in which psychological and consultative support is provided - at least two hours in one time;

97.2. the raising of the qualifications - at least 24 hours per year;

97.3. supervision of experienced employees in consulting of clients if experience of the relevant person involved in provision of the service in provision of crisis telephone consultations is less than 60 hours.

98. The crisis telephone service provider shall develop the procedures for logging calls and ensure logging of calls. The call log shall be stored for five years after making the last entry.

99. The general requirements referred to in Paragraphs 5, 6, 7, 8, and 10 of this Regulation shall not apply to the crisis telephone service provider.

XIII. Requirements for Social Rehabilitation Service Providers which Provide a Social Rehabilitation Service in an Institution where Children who have Suffered from Illegal Acts Reside

100. A social rehabilitation service for children who have suffered from illegal acts shall be provided by a 24-hour social rehabilitation and psychological assistance institution (hereinafter in this Chapter - the social rehabilitation institution) by ensuring psychological assistance, social rehabilitation, safe dwelling, and other assistance to children who have suffered from violence according to the specific nature of providing the social service and to the needs of the client.

101. In the social rehabilitation institution social workers, psychologists and other specialists who have acquired the study programme for rehabilitation of children who have suffered from violence and have obtained the relevant certificate shall work with children.

102. In order to minimise the consequences caused by an illegal act, the social rehabilitation institution shall:

102.1. inform the child regarding the signs of threats of violence and the basic principles of personal safety;

102.2. provide individual and group consultations to a child;

102.3. in working with a child, use methods that are appropriate to his or her age, the type of the illegal offence, and the individual characteristics of the child;

102.4. involve the legal representative of the child in the social rehabilitation process;

102.5. observe the rights of the child and ensure the compliance of activities with the purposes of social rehabilitation, the needs and best interests of the child.

103. When carrying out social rehabilitation of a child, the social rehabilitation institution shall:

103.1. co-operate with the Orphan's and Custody Court, educational institutions, institutions for the protection of the rights of the children, the Office of the Prosecutor, the police, other social service providers, and medical treatment institutions in order to ascertain the illegal acts carried out against the child and to prevent potential subsequent illegal acts;

103.2. ensure continuity of acquisition of education for the child if the psycho-emotional condition of the child allows for it;

103.3. ensure catering at least four times a day which is of good quality, corresponding to the age, health condition of the child, and to the norms of nutrition;

103.4. ensure a living room (providing for not less than 6 m2 per person) in which not more than three persons live, except cases if they are members of one household;

103.5. ensure a common room with a table and chairs;

103.6. ensure not less than one shower and lavatory with a hand washstand per six persons;

103.7. ensure shelves for storage of clothing, footwear, and personal property;

103.8. ensure bed linen, towels, hygiene and washing items;

103.9. ensure change of bed linen as necessary, but not less than once in 10 days.

104. If the social rehabilitation service is provided on the basis of an opinion of the social service office or a psychologist regarding a child who has suffered, after completion of the course of social rehabilitation service the social rehabilitation institution shall prepare and send information to the social service office of the place of residence of the child regarding the time period of receipt of the social rehabilitation service, the tasks, results of social rehabilitation, and recommendations for further support to the child.

105. The requirements referred to in Paragraph 3 of this Regulation shall not apply to the social rehabilitation institution.

XIV. Requirements for Social Rehabilitation Service Providers which Provide Social Service to Children who have Suffered from Illegal Acts at their Place of Residence

106. A social rehabilitation service provider shall ensure social rehabilitation measures to children who have suffered from illegal acts at their place of residence for minimising the consequences caused by an illegal act.

107. A psychologist who has at least master's degree in the speciality and who has acquired a study programme for rehabilitation of children who have suffered from violence and has acquired a relevant certificate, or a doctor-psychotherapist (hereinafter in this Chapter - the specialist) shall provide a social rehabilitation service to a child who has suffered from illegal acts at his or her place of residence.

108. In order to minimise the consequences caused by an illegal act, the specialist shall:

108.1. inform the child regarding the signs of threats of violence and the basic principles of personal safety;

108.2. provide individual consultations to a child;

108.3. in working with a child, use methods that are appropriate to his or her age, the type of the illegal offence, and the individual characteristics of the child;

108.4. in provision of the social rehabilitation service involve family members of the child or his or her legal representative, except the case if it does not conform to the interests of the child;

108.5. observe the rights of a child and ensure the conformity of activities with the purposes of social rehabilitation, the needs and best interests of the child.

108.6. co-operate with institutions of the protection of the rights of the child or law enforcement authorities, other social service providers, and medical treatment institutions in order to, if necessary, ensure legal protection of and consultative support to the child.

109. If the social rehabilitation service is provided on the basis of an opinion of the social service office or a psychologist, after completion of the course of social rehabilitation service the specialist shall prepare and send information to the social service office of the place of residence of the child regarding the time period of receipt of the social rehabilitation service, recipients of the social rehabilitation service, the tasks, results of social rehabilitation, and recommendations for further support to the child.

110. The specialist need not draw up the plan referred to in Sub-paragraph 5.4 of this Regulation, but he or she shall aggregate documentation which reflects the principal information regarding the client and his or her experience of violence, the objective brought forward, the process of social rehabilitation, and the results of social rehabilitation.

111. The requirements referred to in Sub-paragraphs 2.1, 2.2, 2.3, 2.5, and 2.7, as well as in Paragraphs 3, 5, 6, 7, 8, 9, and 10 of this Regulation shall not be applied to the specialists who provide a social rehabilitation service to children who have suffered from illegal acts at their place of residence or actual location.

XV. Requirements for Social Service Providers which Provide a Social Rehabilitation Service for Victims of Trafficking in Human Beings

112. A service provider which provides a social rehabilitation service for victims of trafficking in human beings shall ensure:

112.1. establishment of a commission of specialists in order to assess the conformity of a person with the criteria for a victim of trafficking in human beings, as well draw up provisions governing the activities of the commission and ensure the activities of the commission. The work of the commission of specialists shall also be ensured in case if a person has, at his or her disposal, a statement from a foreign law enforcement authority that criminal proceedings have been initiated or other activities are being carried out which may be the grounds for a person to receive a social rehabilitation service as a victim of trafficking in human beings;

112.2. if necessary, a safe shelter and accommodation of a client in premises which conform to the requirements laid down for exploitation of residential premises, in co-operation with the law enforcement authorities and other social service providers, or using other possibilities for accommodation laid down in laws and regulations;

112.3. confidentiality and data protection of the client;

112.4. during provision of the social service - psychosocial assistance, including individual consultations of a social worker, psychologist, lawyer, medical practitioner, and other specialists according to the needs of the client and the plan referred to in Sub-paragraph 5.4 of this Regulation, as well as help to implement the representation of the victim in criminal proceedings, if the client authorises it;

112.5. support in criminal proceedings - psychosocial assistance (individual consultations of a lawyer, social worker, psychologist), services of an interpreter, assistance in drawing up legal documents - during the course of the social service and afterwards, as well as, if necessary, representation of the person in court;

112.6. a possibility to acquire or improve self-care and self-service skills and, if necessary, to receive essential products (for example, food, medicinal products, clothing, footwear, or monetary funds for buying them);

112.7. involvement of the client in training and educational programmes, if it promotes reintegration of the client into society and labour market;

112.8. after completion of the course of the social service - five consultations (duration of one consultation - one hour), if a person needs them and they are not ensured in accordance with Sub-paragraph 112.5 of this Regulation;

112.9. services of an interpreter in written and oral form if a person needs them in the case referred to in Sub-paragraphs 112.4, 112.5, 112.8, and 112.10 of this Regulation;

112.10. if necessary, in total five consultations for family members of minor clients if they are staying in Latvia and the client receives the social service from the funds from the State budget;

112.11. if necessary, organising the getting of a client who is abroad or the potential client, as well as his or her minor children (if they are together with the client or the potential client) to the place where the social service is provided and, if the client or the potential client is not able to travel independently, his or her accompanying to the place where the social service is provided.

113. When providing a social rehabilitation service to victims of trafficking in human beings, a social worker, a psychologist, and a lawyer are involved. The social service provider is also entitled to invite other specialists for carrying out the tasks laid down in the plan referred to in Sub-paragraph 5.4 of this Regulation.

114. A service provider which provides social rehabilitation service to victims of trafficking in human beings shall co-operate with the law enforcement authorities and other institutions in exchange of information.

115. The general requirements referred to in Paragraph 3 of this Regulation shall not apply to a service provider which provides social rehabilitation service to victims of trafficking in human beings.

XVI. Requirements for Social Service Providers which Provide a Social Rehabilitation Service for Children and Adults Addicted to Psychoactive Substances

116. A social service provider which provides a social rehabilitation service for children and adults addicted to psychoactive substances shall ensure:

116.1. individual and group psychosocial assistance classes for the development of mental processes individually for children up to 14 years of age, children from 14 to 18 years of age, and adult clients;

116.2. the drawing up of the plan referred to in Sub-paragraph 5.4 of this Regulation, including therein environmental therapy, employment, and work therapy, individual and group psychosocial assistance classes, sports and cultural measures, screening test of psychoactive substances (if necessary, using chemico-toxicological tests), and strengthen the motivation of the child to refuse from the use of psychoactive substances;

116.3. active recreational and sports classes for children - at least one hour a day, for adults - at least 150 minutes a week;

116.4. the possibility to acquire and improve self-care and self-service skills of the client;

116.5. catering at least four times a day which is of good quality, corresponding to the age, health condition, and to the norms of nutrition;

116.6. for children - a possibility to continue acquisition of a corresponding general education programme;

116.7. for adult clients and children who have attained the working age and who do not acquire a general education or vocational education programme, in co-operation with the State Employment Agency, employers, educational institutions, and other institutions - a possibility of getting involved in measures promoting employment.

117. A social service provider which provides a social rehabilitation service to children addicted to psychoactive substances, when ensuring social rehabilitation to a child for a time period up to 18 months, shall conform to the following conditions:

117.1. motivation or initial adjustment is ensured in a time period up to four months in conformity with the plan referred to in Sub-paragraph 5.4 of this Regulation. Motivation classes are organised in individual, separated premises, precluding that a child may arbitrarily leave them. The main tasks during the motivation period are as follows:

117.1.1. segregation of the child from the environment of users of psychoactive substances;

117.1.2. acquainting the child with the essentials of the regulations of the social service provider and of the programme of the social rehabilitation;

117.1.3. evaluation of the mental and somatic condition of the child, as well as evaluation of the rehabilitation potential;

117.2. basic rehabilitation is ensured within a time period of six to ten months. The main tasks during basic rehabilitation are as follows:

117.2.1. inclusion of the child in the regime and collective of the institution of the social service provider by gradually attaining a positive development of his or her personality and acquisition of the social norms;

117.2.2. implementation of correctional and socio-therapeutic methodology (technology);

117.2.3. ensuring of a social rehabilitation programme for the individual recovery process of the child by developing and stabilising his or her life skills;

117.2.4. improvement of the psychological and somatic health condition of the child by assisting in freeing him or her from the consequences of the use of psychoactive substances;

117.2.5. gradual development of re-socialisation skills of the child;

117.3. stabilisation is ensured within a time period of two to four months. The main tasks during stabilisation are as follows:

117.3.1. with the assistance of psycho-therapeutic and socio-therapeutic methodology (technology) practical strengthening of the acquired skills in problem situations;

117.3.2. gradual reduction of the restrictive regime and preparation of the child for ending the rehabilitation process;

117.3.3. practical development of independent decision-making and action skills of the child;

117.3.4. stabilisation of personality traits of the child and understanding regarding behavioural norms in order for the child to be capable of refusing the use of psychoactive substances.

118. A social service provider which provides a social rehabilitation service to adults addicted to psychoactive substances, shall ensure social rehabilitation to clients for a time period up to 12 months in conformity with the following conditions:

118.1. motivation or initial adjustment shall be ensured from 10 days up to 1.5 months. The main tasks during the motivation period are as follows:

118.1.1. stabilisation of motivation of the client in order for the client to be capable of refusing the use of psychoactive substances and voluntarily taking a decision to receive social rehabilitation from psychoactive substances for addicted adults;

118.1.2. acquainting the client with the essentials of the regulations of the social service provider and of the programme of the social rehabilitation institution;

118.1.3. commencement of motivation stabilisation of the client by using the socio-therapeutic methodology;

118.2. basic rehabilitation shall be ensured from two to 2.5 months. The main tasks during basic rehabilitation are as follows:

118.2.1. segregation of the client from the environment of users of psychoactive substances and attitudes and inclusion into the group;

118.2.2. formation and implementation of a self-assistance plan of the client by ensuring the correction of individual somatic and psycho-social problems;

118.2.3. evaluation of the mental and somatic condition of the client, as well as evaluation of the rehabilitation potential;

118.2.4. determination of the type of therapy for the client and participation therein;

118.2.5. renewing of psychologically social condition in a group;

118.3. stabilisation shall be ensured for a time period up to six months. The main tasks during stabilisation are as follows:

118.3.1. inclusion of the client in the regime and collective of the institution of the social service provider by gradually attaining a positive development of personality of the client and acquisition of the social norms;

118.3.2. somatic, clinical psychological interventions, and implementation of socio-therapeutic methodologies (technologies);

118.3.3. therapy and supervision of the client;

118.3.4. gradual development of re-socialisation skills of the client;

118.4. social adjustment shall be ensured for a time period up to two months. The main tasks during social adjustment are the following:

118.4.1. practical use of re-socialisation skills of the client in a social environment;

118.4.2. analysis of personality traits, mental development and social behaviour norms of the client;

118.4.3. with the assistance of psycho-metric and socio-metric methodologies (technologies) practical strengthening of the acquired skills of the client in problem situations;

118.4.4. continuation of stabilisation of the clinical biological condition of the client;

118.4.5. practical development of independent decision-making and action skills of the client;

118.4.6. strengthening of the world feeling and value system of the client;

118.4.7. with the assistance of psycho-therapeutic and socio-therapeutic methodologies (technologies) practical strengthening of the acquired skills of the client in problem situations;

118.4.8. stabilisation of personality traits and behavioural norms of the client, as well as practical use in a social environment.

119. A social service provider which provides a social rehabilitation service to children and adults addicted to psychoactive substances shall involve a social worker, a psychologist, and a medical practitioner in provision of the social service.

XVII. Requirements for Social Service Providers which Provide a Social Rehabilitation Service for Persons with Hearing Impairment

120. A service provider which provides a social rehabilitation service to persons with hearing impairment (hereinafter in this Chapter - the service provider for persons with hearing impairment) shall implement measures which reduce the impact of a hearing loss on the social functioning ability of a person with hearing impairment. The service shall be provided to persons with hearing impairment at the place of residence of the client or at the service provider.

121. The service provider for persons with hearing impairment shall draw up social rehabilitation programmes and, in conformity with the plan referred to in Sub-paragraph 5.4 of this Regulation, ensure:

121.1. the services of providing information adapted in the Latvian sign language;

121.2. training in and improvement of the Latvian sign language;

121.3. acquisition and improvement of creative self-expression and interaction skills;

121.4. training in psychological adaptation;

121.5. assistance and support in solving social problems of the client;

121.6. consulting and training of family members and relatives of the client, if necessary.

122. The service provider for persons with hearing impairment shall provide the following from the funds from the State budget:

122.1. individual social rehabilitation services for promoting social integration or a set of social rehabilitation services for acquiring the skills of independent functioning of the client;

122.2. individual social rehabilitation services referred to in Sub-paragraph 122.1 of this Regulation for promoting social integration - not more than 150 hours per year;

122.3. the set of social rehabilitation services referred to in Sub-paragraph 122.1 of this Regulation for clients with mental impairments or low level of education - not more than 28 days once in two years, and to clients for whom loss of hearing has set in after acquiring oral language - not more than 20 days once in three years;

122.4. the social rehabilitation service referred to in Sub-paragraph 122.3 of this Regulation by ensuring accommodation, except the clients residing in Riga City.

123. The service provider shall involve a social worker or a social rehabilitator, a psychologist, and other specialists who have knowledge and skills in social rehabilitation of persons with hearing impairment, in providing the service to persons with hearing impairment.

XVIII. Requirements for Social Service Providers which Provide a Social Rehabilitation Service for Persons with Visual Disability

124. A service provider which provides a social rehabilitation service to persons with visual disability (hereinafter in this Chapter - the service provider for persons with visual disability) shall implement measures which reduce the impact of a sight loss on the social functioning ability of a person with visual disability. The service shall be provided to persons with visual disability at the place of residence of the client or at the service provider.

125. The service provider shall involve a social work specialist, a psychologist, and other specialists who have knowledge and skills in social rehabilitation of persons with visual disability in providing the service to persons with visual disability.

126. For persons with visual disability the service provider shall draw up social rehabilitation programmes and, in accordance with the plan referred to in Sub-paragraph 5.4 of this Regulation, ensure:

126.1. psychological adaptation training;

126.2. acquisition of orientation and movement skills;

126.3. acquisition of self-care skills;

126.4. acquisition of Braille;

126.5. training in the use of typhlotechnique;

126.6. training in the use of specialised computer technologies and communication technologies;

126.7. acquisition of basic physical and intellectual work skills;

126.8. improvement of interaction and creative self-expression skills;

126.9. acquisition of adapted sports activities;

126.10. consultations and support in solving social problems of the client;

121.11. consulting and training of family members and relatives of the client.

127. The service provider shall ensure the following to persons with visual disability for acquisition of independent functioning skills at the place of residence of the client or at the institution of the service provider:

127.1. a set of social rehabilitation services;

127.2. individual social rehabilitation services.

128. The service provider shall ensure a set of social rehabilitation services from the funds from the State budget to persons with visual disability:

128.1. to clients who have been diagnosed with disability which is related to deterioration of sight for the first time;

128.2. to clients who have been determined more serious group of disability by the State Medical Commission for the Assessment of Health Condition and Working Ability due deterioration of sight.

129. A set of social rehabilitation services shall be ensured in one of the following ways:

129.1. with 24-hour stay at the institution of the relevant service provider, without exceeding 63 days during one year from the day when a decision to grant a set of social rehabilitation services was taken;

129.2. without stay at the institution of the relevant service provider or at the place of residence of the client, without exceeding 378 hours during one year from the day when a decision to grant a set of social rehabilitation services was taken.

130. Individual social rehabilitation services shall be provided to clients who receive the social rehabilitation service repeatedly, from the funds from the State budget in one of the following ways:

130.1. with 24-hour stay at the institution of the relevant service provider - not more than 10 days a year;

130.2. without stay at the institution of the relevant service provider or the place of residence of the client - not more than 60 hours a year.

131. In order to create an opportunity for a client to orient and move safely, the service provider shall ensure guidance by a specially trained dog (hereinafter - the guide dog) to persons with visual disability if it is laid down in the plan referred to in Sub-paragraph 5.4 of this Regulation and the client can ensure keeping of the guide dog in accordance with the requirements for welfare of work animals, or register in the queue of clients if the guide dog is not available.

132. In order to provide the service of the guide dog referred to in Paragraph 131 of this Regulation, the service provider shall ensure the following to persons with visual disability:

132.1. purchase of the guide dog according to the amount of the financing granted in the State budget;

132.2. handing over of the guide dog in lending;

132.3. drawing up and signing a contract regarding handing over of the guide dog in lending if a guide dog has been granted to the client. The procedures for the use and welfare requirements, as well as the duties of the holder of the guide dog shall be determined in the contract;

132.4. issuance of a manual for the use and keeping the guide dog to the keeper of the guide dog;

132.5. consultations to the client regarding co-operation with the guide dog during a lending period of the dog.

133. A service provider, when purchasing the guide dog, shall ascertain that the guide dog complies with the following requirements:

133.1. the dog is specially trained, and a certificate certifying the compliance of the dog for the work to be carried out has been issued in that regard;

133.2. if the dog has been purchased abroad, the dog has documents (certificate of a guide dog or certification regarding conformity for work as a guide dog) which certify the compliance of the dog with the work to be carried out;

133.3. the character, health condition, and behaviour of the dog conform to the fulfilment of the duties of a guide dog. The dog has been castrated/sterilised, all the mandatory vaccinations have been performed for it, and it has received all the necessary veterinary services until its handing over to the client - holder of the guide dog;

133.4. the dog has been registered with the State agency "Agricultural Data Centre", and it has a corresponding certificate;

133.5. the dog has corresponding distinguishing marks - accessories (for example, collar, bridle, cape) with reflective elements and inscription "Guide Dog";

133.6. the dog has been micro-chipped.

XIX. Requirements for Day Care Centre Service Providers

134. A day care centre service provider shall provide social care and social rehabilitation services to persons with mental impairments, disabled persons, persons who have attained the age of retirement, children from needy families and families with circumstances unfavourable to the development of the child, as well as groups of persons which have distinct difficulties of socialisation.

135. A day care centre service provider shall involve a social work specialist, a specialist according to the specific nature of classes in the day care centre, and a carer in provision of the social service, if support in care is necessary to clients of the day care centre.

136. A client may stay at the day care centre for a full working day or according to the contract referred to in Sub-paragraph 6.2.5 of this Regulation which has been entered into by and between the client and the service provider of the day care centre.

137. A day care centre service provider shall ensure a client with:

137.1. supervision and individual support;

137.2. assistance in self-care as necessary;

137.3. consultations of a social work specialist as necessary;

137.4. maintaining or development of cognitive abilities;

137.5. exercises for the development of skills promoting employment (for example, weaving, wood processing, sowing, ceramics) and development of independent functioning abilities (for example, housekeeping works, culinary lessons, acquisition of information technologies) or exercises promoting the development of fine motor skills (for example, needlework, moulding, games developing motor skills), self-care and independent functioning (preparation of meals, setting of table, household works, use of information and communication technologies) and other skills according to the age and functional condition of the client;

137.6. exercises for the development of art and artistic amateur skills (for example, drawing, music, use of different art therapies, creation of theatrical performances, reading of books, listening to audio recordings, cinema);

137.7. physical activities;

137.8. leisure time and relaxing activities according to the daily regime;

137.9. measures for informing and educating clients as necessary;

137.10. consultations of specialists (for example, ergotherapist, physiotherapist, psychologist) as necessary and according to possibilities;

137.11. walks in fresh air.

138. A day care centre service provider shall provide support to the client and his or her legal representative in solving social problems as necessary.

139. A day care centre service provider shall organise catering to the client or ensure a possibility to eat the meal brought in accordance with the contract referred to in Sub-paragraph 6.2.5 of this Regulation which has been entered into by and between the client and the day care centre, if the client receives the service of the day care centre at least four hours a day.

140. If the client eats a meal brought with him or her, a day care centre service provider shall ensure storage of the meal of the client in the refrigerator.

141. A day care centre service provider shall ensure a possibility to the client to eat the meal that has been cooked by himself or herself if it has been cooked within the scope of the measures for promoting the development of household skills.

142. A day care centre service provider shall provide information to the legal representative of the client or the contact person indicated by the client regarding accidents that have occurred to the client during the day, distinct changes in the functional condition or behaviour of the client, and other significant events.

XX. Requirements for Day Centre Service Providers

143. A day centre service provider shall ensure possibilities for developing social skills, classes of education, leisure-time spending, art or artistic amateur activities to clients.

144. A day centre service provider shall ensure involvement of social work specialists and other specialists according to the specific nature of classes at the day centre.

145. A client may stay at the day centre as necessary and according to the conditions laid down by the day centre service provider.

146. A day centre service provider shall ensure a possibility for the clients to eat if the client is staying four or more consecutive hours at the day centre.

147. A day centre service provider shall develop rules of internal procedure, and the client shall sign regarding getting acquainted with them.

148. The general requirements referred to in Paragraph 5 and Sub-paragraph 6.2 of this Regulation shall not apply to the day centre service provider if it is not provided for in the conditions laid down by the day centre service provider for receipt of the social service.

XXI. Requirements for Social Service Providers which Provide a Social Rehabilitation Service for Restoring Social Functioning Abilities

149. A social service provider which provides a social rehabilitation service for restoring social functioning abilities (hereinafter in this Chapter - the service provider of restoring functional abilities) shall provide the social rehabilitation service to persons with functional disorders, to persons addicted to psychoactive substances, to persons without specific place of residence, and other persons with social functioning problems.

150. The service provider of restoring functional abilities shall ensure:

150.1. maintaining and development of social functioning skills;

150.2. psychosocial assistance;

150.3. involvement in measures promoting employment and support for involvement of the client in active labour market;

150.4. acquisition and strengthening of the following household and self-care skills:

150.4.1. planning of the daily regime and informative time;

150.4.2. planning the utilisation of personal money and shopping;

150.4.3. taking care of outer appearance, personal hygiene;

150.4.4. orienting in the environment if such need is determined by the functional condition of the client;

150.5. informing and educating regarding the following topics:

150.5.1. the role of work in human life, employment legal relationships;

150.5.2. interaction and communication;

150.5.3. fire safety, electrical safety and personal safety;

150.5.4. health and hygiene;

150.5.5. rights, obligations and responsibility;

150.5.6. human sexuality;

150.6. possibilities of spending leisure time;

150.7. acquisition of other skills according to the needs identified.

151. The service provider of restoring functional abilities which provides a service including accommodation, shall ensure the following to the client:

151.1. heated premises with sleeping places;

151.2. a common room with a table and chairs;

151.3. a kitchen in which there is:

151.3.1. a stove for cooking a meal;

151.3.2. a table or work surface for preparation of a meal;

151.3.3. a refrigerator;

151.3.4. dishes and kitchen utensils, as well as a cupboard for storing them;

151.4. not less than one lavatory with a hand washstand and a shower per 10 persons;

151.5. if necessary, soft inventory (for example, sleeping accessories, bed linen, towels), items for personal hygiene and washing.

152. The service provider of restoring functional abilities shall involve a social work specialist and a specialist according to the specific nature of the classes to be organised in provision of social services.

153. The client may stay at the institution of the service provider of restoring functional abilities including accommodation for up to 12 months, without accommodation - without time limitation.

154. The service provider of restoring functional abilities shall develop the rules of internal procedure and make the client acquainted with them. The client shall sign regarding becoming acquainted with the rules.

XXII. Requirements for Social Service Providers which Provide a Social Rehabilitation Service to Persons after Serving a Sentence of Deprivation of Liberty or Long-term Homelessness

155. Social service providers which provide a social rehabilitation service to persons after serving a sentence of deprivation of liberty or long-term homelessness (hereinafter in this Chapter - the service provider for reducing negative consequences) shall provide the social rehabilitation service in order to prevent or reduce the negative consequences caused by imprisonment or homelessness and to restore the social functioning abilities of the client, his or her social status, inclusion in the labour market and the society.

156. The service provider for reducing negative consequences shall ensure:

156.1. support in acquisition or strengthening of work skills;

156.2. maintaining and development of social functioning skills;

156.3. addiction prophylaxis measures if the client has addiction problems;

156.4. psychosocial assistance and support;

156.5. consultations of specialists and informative and educational measures.

157. The service provider for reducing negative consequences shall involve a social work specialist, a psychologist, or a doctor-psychotherapist, and a specialist according to the specific nature of the classes to be organised in provision of the social service.

158. The service provider for reducing negative consequences shall provide the social rehabilitation services including accommodation at the institution or at the place of residence of the client.

159. The service provider for reducing negative consequences which provides a social service including accommodation shall ensure the following to the client:

159.1. heated premises with sleeping places;

159.2. premises and equipment for the preparation of food and holding of meals;

159.3. dishes and kitchen utensils, as well as a cupboard for storing them;

159.4. shelves for storage of clothing, footwear, and personal property;

159.5. if necessary, bed linen, towels, and hygiene and washing items;

159.6. change of bed linen as necessary, but not less than once in 10 days if bed linen is ensured within the scope of the service.

XXIII. Requirements for Multifunctional Social Service Centres

160. A multifunctional social service centre shall ensure social services of several types to different groups of clients if there are no possibilities or it is not efficient to establish individual social service providers in the relevant territory.

161. A multifunctional social service centre shall involve employees in provision of social services according to the specific nature of the social services to be provided (for example, a day care centre service, a crisis centre service, different social rehabilitation services).

162. Individual social services shall be ensured at a multifunctional social service centre, as well as clients shall be involved in social rehabilitation or social care measures by precluding concurrent operation of mutually incompatible groups of clients.

163. Support shall be ensured at a multifunctional social service centre to clients in solving their problems, grouping clients according to the type of solving problems and drawing up individual social care and social rehabilitation programmes.

164. Information regarding times for lessons of different groups, specialists, and their visiting hours shall be indicated at the publicly available information board of the multifunctional social service centre.

XXIV. Requirements for Shelter and Night Shelter Service Providers

165. A shelter and night shelter service provider shall ensure a temporary accommodation for persons without a place of residence who do not exhibit signs of abusing intoxicating substances attesting to a safety risk to the client himself or herself or other clients and employees of the shelter or night shelter.

166. A shelter and night shelter service provider shall involve a social worker in provision of the social service.

167. A shelter and night shelter service provider shall ensure the following to a client:

167.1. staying in heated premises with sleeping places;

167.2. a dining room;

167.3. storage of the personal property of the client, if necessary (not more than one unit the dimensions of which do not exceed 90 x 40 x 40 cm);

167.4. consultations and support of a social worker;

167.5. information regarding the potential solutions to problems and the competent authorities.

168. A shelter service provider shall ensure the following to the client:

168.1. disinfected bed linen;

168.2. supper and breakfast.

169. A night shelter service provider shall ensure the following to the client:

169.1. a possibility to spend the night in heated premises:

169.1.1. during the winter period from 6 p.m. to 8 a.m.;

169.1.1. during the summer period from 8 p.m. to 7 a.m.;

169.2. admission at all working hours of the night shelter if the air temperature outside is below 0 °C;

169.3. disinfected bed linen;

169.4. supper.

170. The requirements referred to in Sub-paragraph 5.4 of this Regulation shall not apply to a shelter and night shelter service provider if their fulfilment is ensured by the social service office.

171. A night shelter service provider need not enter into the contract referred to in Sub-paragraph 6.2.5 of this Regulation with the client if the client uses night shelter services for less than two months and the client does not have to make a co-payment for receipt of the night shelter service.

172. The shelter and night shelter service provider shall develop the rules of internal procedure and make the client acquainted with them. The client shall sign regarding becoming acquainted with the rules.

XXV. Requirements for Dedicated Workshop Service Providers

173. A dedicated workshop service provider shall ensure activities promoting skills and support of specialists to persons with functional disorders.

174. A dedicated workshop service provider shall involve a specialist corresponding to the profile of the dedicated workshop, a social worker, and a social rehabilitator in provision of the social service. If the dedicated workshop service is received by a hearing-impaired persons who uses sign language, the dedicated workshop service provider shall involve a specialist who uses sign language in provision of the social service.

175. A dedicated workshop service provider shall draw up work safety regulations in a readily comprehensible language, in braille, or in an audio recording.

176. A dedicated workshop service provider shall ensure the following to clients:

176.1. evaluation of the employment interests and skills of the client - as necessary;

176.2. acquisition of work skills;

176.3. individual or group lessons under the leadership of the social rehabilitator;

176.4. individual consultations of a social worker;

176.5. measures for informing and education of clients as necessary;

176.6. leisure time activities.

177. A dedicated workshop service provider shall arrange:

177.1. a work room with equipment appropriate for the profile, work safety regulations, and hygiene requirements;

177.2. a shower (except workshops which have been established as a unit of another service in which a shower is already available);

177.3. a cloakroom or a place for changing clothes;

177.4. a recreation room for clients;

177.5. premises for the personnel.

178. A dedicated workshop service provider may ensure catering to clients if it is not ensured from other resources (for example, resources of the client, public sector, projects to be implemented).

XXVI. Requirements for Service Providers which Carry out Social Work in a Community

179. A service provider which carries out social work in a community (hereinafter in this Chapter - the service provider) shall ensure attraction of systems of social resources for solving social problems of individuals, families, or social groups with common interests or residing in one territorial unit (hereinafter in this Chapter - the community).

180. The service provider in the community shall involve specialists corresponding to the specific nature of the social service and a social worker in provision of social services.

181. The service provider in the community shall ensure:

181.1. evaluation and determination of the problems existing in the community;

181.2. analysis of the causes of problems;

181.3. formulation and implementation of the objectives to be achieved and the tasks to be carried out;

181.4. attraction of the necessary resources;

181.5. involvement of the community leaders in implementation of the tasks to be carried out;

181.6. promotion of initiative of inhabitants of the community;

181.7. improvement of the relationship between inhabitants in the community;

181.8. organising activities by taking into account the needs, interests of inhabitants of the community, and necessity for social services;

181.9. organising measures for improvement of the social skills of inhabitants;

181.10. activities which promote improvement of the social contacts of inhabitants of the community;

181.11. provision of support to inhabitants of the community;

181.12. involvement of inhabitants of the community in different individual, group and community activities;

181.13. motivation of inhabitants of the community to educate;

181.14. organising leisure time activities;

181.15. organising co-operation and support provision activities for non-governmental organisations of the community (for example, the possibility to use premises of the community centre).

182. The service provider in the community shall keep a logbook of clients in which participation of clients in organised measures and activities is noted if the client is identifiable. If the client is not identifiable, the organised measures, time, place, and approximate number of participants shall be indicated in the logbook.

183. The general requirements referred to in Paragraph 5 and Sub-paragraph 6.2 of this Regulation shall not apply to the service provider in the community.

184. If the service provider in the community organises measures, using generally accessible public premises, and it does not have permanent premises for classes, the requirements referred to in Paragraph 10 of this Regulation shall not be applicable thereto.

XXVII. Closing Provisions

185. The Regulation shall come into force on 1 July 2017.

186. Sub-paragraph 9.2.1 of this Regulation shall be applicable from 1 January 2018. Until 31 December 2017 the social service office shall ensure individual supervision to the social work specialists of the social service providers established by the social service offices and local governments of at least nine hours per year or group supervision of at least 18 hours per year.

187. Social service providers must ensure complete introduction of Paragraphs 27, 39, 40, 42, and 44 of this Regulation by 1 January 2023.

188. A child who has attained legal age and is under care with whom the contract of the local government regarding provision of social services has been entered into until the day of coming into force of this Regulation may continue his or her stay in the youth house if he or she is continuing the acquisition of education and has not attained 24 years of age, but not longer than by 1 September 2019.

189. The number of clients referred to in Paragraph 87 of this Regulation shall not apply to such group houses which have been established until the day of coming into force of this Regulation. Reduction in the number of clients of the abovementioned group house up to 16 clients shall be ensured by 1 January 2023.

190. Cabinet Regulation No. 291 of 3 June 2003, Requirements for Social Service Providers (Latvijas Vēstnesis, 2003, No. 85; 2005, No. 210; 2007, No. 50; 2008, No. 63; 2009, No. 98, 129; 2010, No. 49; 2011, No. 40; 2012, No. 197), and Cabinet Regulation No. 135 of 4 April 2000, Regulations Regarding the Number of the Qualified Personnel and the Necessary Equipment in General Child Care and Raising Institutions (Latvijas Vēstnesis, 2000, No. 133/135; 2016, No. 140), is repealed.

Informative Reference to European Union Directive

This Regulation contains legal norms arising from Directive 2011/36/EU of the European Parliament and of the Council of 5 April 2011 on preventing and combating trafficking in human beings and protecting its victims, and replacing Council Framework Decision 2002/629/JHA.

Prime Minister Māris Kučinskis

Minister for Welfare Jānis Reirs

 

Annex 1
Cabinet Regulation No. 338
13 June 2017

Register of Children (Sample)

No. Given name, surname of the child Personal identity number Address of the previous place of residence Information regarding relatives Justification of placement, documents certifying it Date of entry Person who accepted the child (given name, surname, position, signature) Data regarding termination of providing the service File number of the child
given name, surname, personal identity number, address, telephone of the mother given name, surname, personal identity number, address, telephone of the father other relatives (given name, surname, contact details) date of leaving, reason, document certifying it address of the new place of residence
                         
                         
                         

Note. Upon choice of the child care institution the logbook may be supplemented with other information regarding the child.

Minister for Welfare Jānis Reirs

 

Annex 2
Cabinet Regulation No. 338
13 June 2017

Register of Adult Clients (Sample)

No. Given name, surname of the client Personal identity number Address of the previous place of residence Information regarding relatives Justification of placement, documents certifying it Date of entry Person who accepted the client (given name, surname, position, signature) Data regarding termination of providing the service File number of the client
date of leaving, reason, document certifying it address of the new place of residence
                     
                     
                     

Note. Upon choice of the adult care institution the logbook may be supplemented with other information regarding the client.

Minister for Welfare Jānis Reirs

 

Annex 3
Cabinet Regulation No. 338
13 June 2017

Risk Assessment Criteria

I. Characterisation of the Child

(to be filled in regarding each child individually)

No. Risk factors Risk does not exist Low level Medium level High level
1. Age of the child - 13-18 8-12 0-7
ENVIRONMENT
2. Physical danger or dangerous objects (items) at home or in the environment of the place of residence Living conditions are safe Living conditions cause risk for the child to fall ill or suffer insignificant injuries Living conditions cause risk for the child to suffer significant injuries Danger in the environment and at home cause risk for the child to suffer life-threatening injuries
3. Provision of basic needs Appropriate provision of food, clothing, shelter, hygiene needs Insufficient provision of basic needs causes small harm or discomfort to the child Insufficient provision of basic needs causes risk of increasing harm for the child Insufficient provision of basic needs causes risk to cause significant harm or injuries to the child
4. Supervision Supervision corresponds to the age, development, and health condition of the child Insufficient supervision causes small risk of discomfort or harm for the child (for example, parents come late home from the work) Insufficient supervision or lack thereof causes risk of increasing harm for the child (for example, the child is left with other persons who do not have the authorisation or who are less than 13 years of age, or who are not able to perform supervision) Insufficient supervision or lack thereof causes risk for the child to suffer threatening, inevitable harm (for example, supervision is performed by other persons, the child is left alone, or the parent is not able to ensure supervision)
HEALTH
5. Health care The child is registered with a family doctor. Timely, regular, and corresponding general preventive health care and dental care is ensured The child is registered with a family doctor. Regular and preventive health care, also dental care is ensured The child is not registered with a family doctor. Corresponding health care in case of an injury or illness, also dental care is not ensured sufficiently. The child is often ill The child is not registered with a family doctor. Health care, medical treatment in critical or life endangering situations is not ensured, the child is not involved in corresponding and necessary medical treatment programmes
6. Addictions The child does not smoke, does not use alcohol, narcotic or toxic substances, is not addicted to computer and addicted to gambling, to other electronic means of communication Previously there have been cases of using addictive substances, frequent use of computer and electronic means of communication, but there are not signs of addiction Frequently uses addictive substances which affect the behaviour of the child, spends much time at the computer and using electronic means of communication, sometimes gambles Has an addiction which has a negative impact on the child
7. Physical and mental health and development There are no physical and mental development disorders Light physical and mental development disorders Medium physical and mental development disorders Severe mental and physical development disorders
8. Co-dependence No co-dependence - The child has co-dependence problems. The child has gotten involved in measures for reducing co-dependence There is co-dependence which has a negative impact on the child
VIOLENCE
9. Physical violence of adults persons against a child Adult persons, when supervising and taking care of a child, guarantee safety to the child and guard him or her from traumas Situational use of physical force by adult persons against a child as a method of raising which has not resulted in severe bodily injuries - Adult persons use physical force against a child which has resulted in serious or severe bodily injuries
10. Physical injuries or harm There are no injuries due to which health care services would be necessary Superficial injuries, wounds, health care services are not necessary Severe injuries and wounds due to which health care services are necessary in the nearest future Severe injuries due to which health care services are necessary immediately
11. Sexual violence and exploitation Adult person protects children from sexual violence and exploitation Adult person uses sexual, ambiguous (provoking) remarks or flirts with children, without using direct sexual contacts or physical contacts Adult person makes attempts of sexual nature or involves a child in physically and emotionally questionable behaviour, the child displays sexual behaviour that does not correspond to the age Adult person involves a child in sexual contacts or sexually abuses a child
12. Use of resources of a child for reaping one's own benefit Adult person does not use the resources of a child for reaping one's own benefit Adult person sometimes uses the resources of a child for obtaining financial assistance, dwelling, services, or reap some benefit for himself or herself Adult person regularly uses the resources of a child in order to ensure his or her own welfare (for example, State and local government benefits which are meant for ensuring the needs of the child) Adult person involves children in illegal activities in order to reap personal benefit (for example, begging, stealing)
13. The time period when violence has occurred or there has been insufficient supervision, or the child has been in out-of-family care The treatment towards the child is appropriate, the child has not been in out-of-family care There have been individual cases of violence or insufficient supervision when the child has received psychological assistance of any kind, but the child has not been in out-of-family care Individual cases of violence or insufficient supervision have been detected, the child has been in out-of-family care Repeated violence or violence occurring at the particular moment, or insufficient supervision has been detected, the child has been in out-of-family care
14. Fear of parents (other persons) or domestic environment The child feels good with parents (other persons) or in domestic environment The child expresses or shows slight concerns as regards parents (other persons) or domestic environment The child shows anger or discomfort as regards parents (other persons) or domestic environment The child regularly expresses fear of parents, and it significantly affects the life quality of the child (behaviour, health, success at school, socialising)
15. Emotional harm Behaviour appropriate to the health condition, age, and development of the child Small behavioural disorders which are related to violence against the child or insufficient supervision of the child Behavioural disorders which are related to violence against a child, deteriorated social relationship Extensive emotional or behavioural disorders in relation to violence against the child or insufficient supervision of the child
SKILLS
16. Social skills Social skills are corresponding to the age and development of the child Has the majority of social skills Partial lack of social skills Essential lack of social skills
17. Education The child is ensured with education corresponding to the age and development There are insignificant problems related to educational process, justified non-attendance Currently there are problems related to educational process There are significant problems related to educational process Regular, repeated learning, behavioural problems, systematically does not attend school
18. Behaviour Age-appropriate behaviour Insignificant unique behavioural disorders Significant repeated behavioural disorders Regular behavioural disorders (suicide, endangering of oneself and others)
19. Self-protection The child wishes and is able, if necessary, to ask for assistance in the family, with friends, or at the relevant institutions The child has appropriate skills in order to ask for assistance in the family, with friends, or at the relevant institutions The child does not have appropriate self-protection skills The child is not able to protect himself or herself

II. Characterisation of the adult person with whom the child lives in one household or who participates in everyday care and protection of the child

(to be completed regarding each adult person separately) If care is performed by another person or several persons, the person performing everyday care shall be evaluated)

No. Risk factors Risk does not exist Low level Medium level High level
ENVIRONMENT
1. Provision of basic needs There is appropriate provision with finances, food, dwelling, and household items There is temporary lack in provision of basic needs which causes small discomfort and for which an appropriate solution is being looked for Insufficient provision of basic needs causes or may cause significant harm Insufficient provision of basic needs causes risk of increasing harm (credits, debts, etc.)
2. Employment Has regular employment Does occasional work, does not have paid work, and does not have regular income Does not have paid work and does not have regular income, although he or she has skills appropriate for and on demand in the labour market and has possibilities for finding work Has not had paid work for a long time and does not have regular income, does not have skills appropriate for the labour market and possibilities for finding work
3. Social support Supported by friends, relatives, or other persons, uses resources of the local government or non-governmental organisations and other resources Sometimes has contact with support staff, sometimes uses resources of the local government and other resources Sometimes has conflict with support staff, has the opportunity to use, but does not use resources of the local government Is geographically or socially isolated, the local government or resources of the local government are not available or frequently changes place of residence
HEALTH
4. Mental, physical and emotional health Is physically, mentally and emotionally healthy, is able to carry out child care Has insignificant physical, mental or emotional disorders which affect carrying out of child care Has physical, mental or emotional health disorders which significantly affect carrying out of child care Physical, mental and emotional disorders completely hinder carrying out of child care duty
5. Use of addictive substances and other objects causing addiction Does not use substances causing addiction 1. Previously has used addictive substances, but currently does not use them

2. Has engaged in a medical treatment programme

3. Currently uses addictive substances, but it does not affect child raising and care

Using of addictive substances affects child raising and care Uses addictive substances which significantly affect carrying out of child care, or is not able to take care of himself or herself, refuses to engage in rehabilitation programmes
6. Co-dependence No co-dependence Has previously been co-dependent, but currently is not Is co-dependent, has engaged in a support programme Is co-dependent which has a negative impact on his or her functioning and carrying out of child care and raising
7. Stress There is no significant stress There is temporary and little stress which does not affect carrying out of child care There is significant stress or changes in life have occurred (illness, loss of work, and others) which affect raising of the child There is continuous or serious stress or changes in life which significantly affect child raising and care
VIOLENCE
8. Violence in the family which is not directly directed towards the child, other family members, and pet animals Conflicts are settled in the family without aggressive methods There have been individual cases of violence in the family which have not caused harm There have been irregular cases of violence in the family due to which small harm has occurred or may occur There are individual or repeated cases of violence in the family due to which significant harm has occurred or may occur, temporary means of protection have not been applied
9. Experience of violence or neglect suffered in the childhood Has grown up in a healthy and familial environment Childhood experience includes cases of violence or neglect after which rehabilitation or other assistance has been received Childhood experience includes repeated cases of violence or neglect or has been in out-of-family care Childhood experience includes continuous or serious cases of violence or neglect, has been in out-of-family care
SKILLS
10. Skills and knowledge in child raising Ensured friendly environment to the child, is able to undertake and ensure raising of the child, accepts and supports the child, uses encouragements appropriate for the action of the child Sometimes brings forward demands not appropriate for the child or does not have individual skills or knowledge in order to ensure raising of the child Frequently (usually) does not have important knowledge or skills, is not able to raise the child according to the age and development of the child There is insufficient knowledge and skills or there are demands inappropriate for the child, is not able to undertake responsibility for raising of the child
11. Mutual relationship between the adult person and the child Safe, stable, and health mutual relationship between the adult person and the child Sometimes there is a conflict in the mutual relationship between the adult person and the child There are regular conflicts in the relationship of the adult person and the child or there is weak link of the adult person to the child Complete lack of a link between the adult person and the child, the adult person rejects the child, there are no feelings of devotion
12. Reaction to behavioural disorders of the child Appropriately (without aggressive methods) reacts to behavioural disorders of the child Sometimes inappropriately reacts to behavioural disorders of the child Reaction to behavioural disorders of the child is expressed with anger, worry, helplessness, or indifference Aggressively reacts to behavioural disorders of the child
13. Protection of the child from a violent person or dangerous situations Is ready and able to protect the child from violent persons and dangerous situations Is ready, but sometimes is not able to protect the child from violent persons and dangerous situations Due to lack of understanding, disbelief, or denial is not able to ensure protection of the child from violence and other dangerous situations Refuses or is not able to protect the child, does not believe in discovering violence, encourages or supports the offender, and promotes denial of violence
14. Acknowledgement of problems Acknowledges problems, is aware of their seriousness, and is ready to undertake responsibility Partially acknowledges problems, and partially is willing to undertake certain responsibility Has insufficient understanding of problems, does not undertake responsibility for his or her behaviour Has no understanding of problems or completely denies and refuses to acknowledge them, as well as to undertake any responsibility or to have understanding of one's action
15. Co-operation with State, local government and other institutions Asks and accepts the assistance of the State, local government and other institutions, co-operates with them Accepts assistance, but co-operation is irregular Accepts financial assistance, but does not co-operate in carrying out of co-participation measures or carries them out formally Is indifferent, dismissive or hostile towards any contact with employees of State, local government and other institutions, precludes his or her family from having communication with them
16. Previous experience in restriction of custody rights* The parental rights have never been restricted Previously custody rights has been discontinued for the parent, but they have been renewed* The parent has been discontinued custody rights in relation to other children* The parent has been revoked custody rights in relation to other children**

Notes.

1. * Discontinuation of parental authority until 2003, revocation of care rights until 2013, discontinuation of custody rights from 2013 until carrying out of assessment.

2. ** Parental authority has been withdrawn until 2003, custody rights have been revoked from 2003 until the moment of assessment.

Minister for Welfare Jānis Reirs

 

Annex 4
Cabinet Regulation No. 338
13 June 2017

Risk Assessment Questionnaire

File number    
Personal data  
Mother  
Father  
Children  
 
 
Address of the place of residence    
  (declared place of residence)  
     
  (actual place of residence)  
Assessment performed on    
  (date)  
Risk assessment performed   for the first time
    repeatedly
Previous risk assessment performed on    
  (date)  
Risk assessment was performed by  
  (position, given name, surname)
The following persons participated in risk assessment:
 
(position, given name, surname)
 
(position, given name, surname)

I. Characterisation of the child

(to be filled in regarding each child individually)

No. Risk factors Risk does not exist Risk level Notes (additional information)
1. Age of the child      
ENVIRONMENT
2. Physical danger or dangerous objects (items) at home or in the environment of the place of residence      
3. Provision of basic needs      
4. Supervision      
HEALTH
5. Health care      
6. Addictions      
7. Physical and mental health and development      
8. Co-dependence      
VIOLENCE
9. Physical violence of the parent (other persons) against a child      
10. Physical injuries or harm      
11. Sexual violence and exploitation      
12. Use of resources of a child for reaping one's own benefit      
13. The time period when violence has occurred or there has been insufficient supervision, or the child has been in out-of-family care      
14. Fear of parents (other persons) or domestic environment      
15. Emotional harm      
SKILLS
16. Social skills      
17. Education      
18. Behaviour      
19. Self-protection      
Conclusions regarding risk evaluation of the child
 
Activities to be included in the rehabilitation plan for ensuring personal interests of the child
 
Persons involved in risk assessment (signature, given name, surname):
 

II. Characterisation of the adult person with whom the child lives in one household or who significantly participates in everyday care of the child

(to be completed regarding each adult person separately. If parents live separately, the parent who is implementing everyday care shall be assessed. The level of kinship of the person or other sign of care or family ties in relation to the child must be indicated

(given name, surname)
Note the kinship or other reason for interaction
Kinship:

Mother

Father

Grandparent

Brother

Sister

Other level of kinship

Other persons:
(indicate the sign of relation in respect of the child)
No. Risk factors Risk does not exist Risk level Notes (additional information)
ENVIRONMENT
1. Provision of basic needs      
2. Employment      
3. Social support      
HEALTH
4. Mental, physical and emotional health      
5. Use of addictive substances and other objects causing addiction      
6. Co-dependence      
7. Stress      
VIOLENCE
8. Violence in the family which is not directly directed towards the child, other family members, and pet animals      
9. Experience of violence or neglect suffered in the childhood      
SKILLS
10. Skills and knowledge in child raising      
11. Mutual relationship between the adult person and the child      
12. Reaction to behavioural disorders of the child      
13. Protection of the child from a violent person or dangerous situations      
14. Acknowledgement of a problem      
15. Co-operation with State, local government and other institutions      
16. Previous experience in restriction of custody rights      
Conclusions regarding parental risk assessment of the adult person
 
Activities to be included in the rehabilitation plan for ensuring personal interests of the child of the adult person
 

Persons involved in risk assessment (signature, given name, surname):

 

Minister for Welfare Jānis Reirs


Translation © 2019 Valsts valodas centrs (State Language Centre)

 
Document information
Title: Prasības sociālo pakalpojumu sniedzējiem Status:
In force
in force
Issuer: Cabinet of Ministers Type: regulation Document number: 338Adoption: 13.06.2017.Entry into force: 01.07.2017.Publication: Latvijas Vēstnesis, 126, 27.06.2017. OP number: 2017/126.15
Language:
LVEN
Related documents
  • Amendments
  • Changes legal status of
  • Issued pursuant to
  • Annotation / draft legal act
  • Policy planning document
291788
{"selected":{"value":"14.09.2018","content":"<font class='s-1'>14.09.2018.-...<\/font> <font class='s-3'>Sp\u0113k\u0101 eso\u0161\u0101<\/font>"},"data":[{"value":"14.09.2018","iso_value":"2018\/09\/14","content":"<font class='s-1'>14.09.2018.-...<\/font> <font class='s-3'>Sp\u0113k\u0101 eso\u0161\u0101<\/font>"},{"value":"01.07.2017","iso_value":"2017\/07\/01","content":"<font class='s-1'>01.07.2017.-13.09.2018.<\/font> <font class='s-2'>Pamata<\/font>"}]}
14.09.2018
87
0
  • Twitter
  • Facebook
  • Draugiem.lv
 
0
Latvijas Vestnesis, the official publisher
ensures legislative acts systematization
function on this site.
All Likumi.lv content is intended for information purposes.
About Likumi.lv
News archive
Useful links
For feedback
Contacts
Mobile version
Terms of service
Privacy policy
Cookies
Latvijas Vēstnesis "Everyone has the right to know about his or her rights."
Article 90 of the Constitution of the Republic of Latvia
© Official publisher "Latvijas Vēstnesis"
ISO 9001:2015 (quality management system)
ISO 27001:2013 (information security)